Photoshop elements11 (from a disc) does not work: what can I do?

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i have had trouble getting photoshop elements 11 work.  @ first there nothing after dismantling norton got life organiser.  photoeditor dead - error 213:11. ihave tried rebooting etc no avail. frustrating . can do?

does system meet specs?  (http://www.adobe.com/products/photoshop-elements/tech-specs.html)

 

if yes, uninstall whatever's been installed, restart computer, download trial of pse 11 (http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements), install , activate serial number.



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