Cloud app problem

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hello
i have problem with service creative cloud connection. applications under mac os x does not connect to me (even if a login password is correct) and when i log on so i creative.adobe.com while the cloud can upload some files, but only a little. as as i try to upload file of about 100mb and larger, with no error message, transmission is interrupted and file is recorded. of my 20 gigabytes 19 gigabytes of free space in open so not problem.

can you please help?
thank you

martin zeman

martin, there 2 steps recommed try:

 

  • can try on different network
  • try copying small files.
  • try uploading other files of same or larger size
  • install creative cloud connection app , drag , drop folder on mac (just copy paste files on mac)

 

- nitin



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