I need help, cannot get any apps, needs serial number

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i have creative cloud membership , cannot new apps because keeps asking me serial number when try liscence software. have tried on forums including uninstalling , reinstalling, putting in details again when asked liscence software. have tried adding app see if work , not. unbelieveably frustrated have terminate subscription because ridiculous keep paying not able access.

simone-23, follow these steps, should help.

 

next confirm site comes okay , don't object error

https://lm.licenses.adobe.com/

 

i dont know operating system working on giving steps windows , mac os:

windows:

 

in windows 7 navigate following location:

/windows/system32/drivers/etc

1. out "hosts" file

2. open notepad

3. check if have entry adobe

4. remove entries , try again launching product cs6

      on windows xp navigate following location:

\windows\system32\drivers\etc

1. out "hosts" file

2. open notepad

3. check if have entry adobe

4. remove entries , try again launching product cs6

mac:

1. please click on "go" , navigate /private/etc

2. open "hosts" file , check out entries adobe.com

3. remove entries , save file

4.  try again launching product cs6

 

thanks

- nitin



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