Elements 9 Organiser

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i have been using elements 9 , camera nikon 7000. far have had no problems when try upload photos camera, following mesage appears.

"elements 9 organiser encountered problem , needs close. sorry inconvenience.

if in middle of something, information might lost." please advise!

what type of files , how importing?

are able copy photos storage card folder on computer e.g. using card reader rather connecting camera?

if try using file >> photos & videos >> files & folders



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