I followed an update prompt and tried to update my Acrobat 9 pro this am, and my license vanished
i prompted update acrobat pro 9 (mac) morning , license ceased working. dowloaded license repair cannot proceed since not use password on computer. followed instructions (deleting files) no avail. copy on backup drive not work. teach 6-month online course beginning in few weeks , of materials sent pdf security settings. don't want fixing take lot of time. dan hemenway
hi dan,
update acrobat 9 unlikly cause issue.
have tried repairing acrobat , check?
what exact error message while launching acrobat now?
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