I followed an update prompt and tried to update my Acrobat 9 pro this am, and my license vanished


i prompted update acrobat pro 9 (mac) morning , license ceased working.  dowloaded license repair cannot proceed since not use password on computer.  followed instructions (deleting files) no avail.  copy on backup drive not work.  teach 6-month online course beginning in few weeks , of materials sent pdf security settings. don't want fixing take lot of time.  dan hemenway

hi dan,

 

update acrobat 9 unlikly cause issue.

have tried repairing acrobat , check?

what exact error message while launching acrobat now?



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