1 month left in my year commitment but I get Subscription Expired countdown.

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i believe there 2 problems because annual commitment ends may 10 , have expired cc have been given 2 day countdown (1 day left). when logged in account see payment error under creative cloud membership , when click "update payment" pop reads, "you have reached end of prior annual commitment. re-activating subscription, signing annual term begin today...." started annual subscription in may 2012 still have 1 month left of $29.99/month promo , still want pay last month @ promo rate.

when go products & services, seeing have month left?

https://www.adobe.com/account/my-products-services.html

 

did contact support?  on-line chat available 24/7.

http://helpx.adobe.com/contact.html

 

 

nancy o.

 

 




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