download of Adobe Reader XI


i have downloaded adobe reader xi twice.  still cannot open adobe file on computer. 

i went in reader file , clicked on adobe plugins.  of them "no" @ loaded.

is normal or need else?  weblink opening adobe files on websites says "no" @ loaded.  trying open document bank website, not open. 

did install adobe reader?  if yes, there problem during installation?

 

if yes, check installation logs:  http://helpx.adobe.com/acrobat/kb/troubleshoot-reader-installation-windows.html or http://helpx.adobe.com/acrobat/kb/troubleshoot-reader-installation-mac-os.html

 

if no, can open adobe reader?

 

if yes, click file>open , navigate pdf on computer.  problem? if no, need assign reader default program assign pdfs.



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