index php, all of a sudden, not loading on live site - Joomla! Forum - community, help and support


hi

we had live site running successfully, when of sudden, index php file has absolutely stopped loading. started when admin trying create new article.

all other pages working. however, home page refuses load. giving internal 500 server error. - shows white page.

the url http://www.af-pa.org - homepage refuses load

the other pages work can accessed - http://www.af-pa.org/about-us.html

the server running php 5.3.28.

we have tried - right removing template , using 1 of default templates overwriting files fresh set of files 3.6.5 archive

any suggestions?

a few suggestions:

1) blank page indicates error; enabling joomla debug mode may reveal underlying cause. there thousands of posts on forum explain how enable joomla debug mode.

2) php 5.3.28 old, outdated , may reason why website not working if, example, have joomla extension incompatible version of php.

3) if you've tried , still have problem, suggest use forum post assistant tool , post report here.

these suggestions can offer @ time.





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