Creative Cloud install error code 11
when try install cs6 creative cloud website, aam initialized, downloading , unzipping fine, installing failed.
aam said "application manager executed. retry after application manager getting done. (11)"
of course there no instance.
here logs.
~/library/logs/adobedownload/dlm_native.log
03/31/13 14:32:07:105 | [info] | | | | | | | 9898 | registered application finder /applications/utilities/adobe application manager/ccm/utilities/adobeapplicationmanager(urihandler).app 03/31/13 14:32:07:118 | [info] | | | | | | | 9898 | aam uri protocol handler registered. 03/31/13 14:32:07:146 | [error] | | | | | | | 9898 | aam uri: error in deleting file /applications/adobe application manager. error = error domain=nscocoaerrordomain code=4 "“adobe application manager” couldn’t removed." userinfo=0x643050 {nsunderlyingerror=0x62fa60 "the operation couldn’t completed. no such file or directory", nsfilepath=/applications/adobe application manager, nsuserstringvariant=( remove )} 03/31/13 14:32:07:146 | [info] | | | | | | | 9898 | aam uri handler: not env var disable_ccm_desktopshortcut 03/31/13 14:32:07:153 | [info] | | | | | | | 9898 | adobe application manager shortcut created @ /applications/ 03/31/13 14:32:09:027 | [info] | | | | | | | 9613 | aam helper: closing ipc channel 03/31/13 14:32:10:689 | [info] | | | | | | | 10051 | freediskspace ... 118356746240 03/31/13 14:32:10:694 | [info] | | | | | | | 10051 | update session created , key generated a0fb5974-b110-4ed8-9fea-a1f8082e671f 03/31/13 14:32:10:700 | [info] | | | | | | | 10051 | product session created , key generated 5277f6ac-037b-4d0e-afa6-b64cd0afff1d 03/31/13 14:32:10:716 | [warn] | | | | | | | 10051 | not initialize ccm config sig file xml data 03/31/13 14:32:21:416 | [error] | | | | | | | 10051 | failed pref data opm db 03/31/13 14:32:29:271 | [warn] | a0fb5974-b110-4ed8-9fea-a1f8082e671f | | | | | | 10057 | error has come during download operation error type - -40, , error code - 500 03/31/13 14:32:29:272 | [error] | a0fb5974-b110-4ed8-9fea-a1f8082e671f | | | | | | 10057 | failed file size file (https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?producerid=posa&contextkey=50ab75e9514510ac0a490d4d%40adobeid&authorizationdata=%3cauthorization-data%3e%0a%20%20%3cconsumeraccesstoken%3eeyjhbgcioijsuzi1nij9.eyjpzci6ijdjogu1otzkltvkotctnddlmi1hztawltjim2fkmmm4otgwnyisinnjb3blijoiqwrvymvjrcx1cgrhdgvfchjvzmlszs5tcmt0ugvybsxvcgvuawqilcjhcyi6imltcy1uyteilcjjcmvhdgvkx2f0ijoimtm2ndcwnzkzotk4ncisimv4cglyzxnfaw4ioii4njqwmdawmcisinvzzxjfawqioii1mefcnzvfotuxnduxmefdmee0otbeneraqwrvymvjrcisimnsawvudf9pzci6ijqynmviowy5ltk5odktndvkzc04yjdjltfiy2rjotu3yzhlnsisinr5cguioijhy2nlc3nfdg9rzw4ifq.qcsczuv8rrqr0tuqtfoyw22rrqzadqpwf-tp9p9srwfllma-oroqoe5pj7tbxxjss9b-ly4bupmmuegatrcpeehwo21dwud0cs0zocentmpcbsoddygxicjpgzi5ugtq-s5drvw5ole_zy4athxy1shwy54-ssltaembxqo0ivwnug2xi6t6fnc3htqhvnxksnovxjhf2amagnm10qeaqrk36qymof8d7kfld_yflg-fby-1ttls5fpwga07wbrva13qlka3chfvljjtfw0mj6-tbiyf0rzqsyy6uy9cglpvehyciny6mlmj2wc3wk4senm0qszlozuwrpwaript9a%3c%2fconsumeraccesstoken%3e%0a%3c%2fauthorization-data%3e). dle error status -2 03/31/13 14:32:29:272 | [warn] | a0fb5974-b110-4ed8-9fea-a1f8082e671f | | | | | | 10057 | filedownload : failed cancell download (it might not running) 03/31/13 14:32:30:748 | [info] | | | | | | | 10051 | updatercorehelper :: check updates returned success 03/31/13 14:32:34:984 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:34:990 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:34:998 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:001 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:004 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:008 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:011 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:014 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:017 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:021 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:025 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:028 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:032 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:035 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:038 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:042 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:045 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:049 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:053 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:055 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:058 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:062 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:065 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:069 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:073 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:076 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:35:079 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:079 | [error] | | | | | | | 10051 | getinstalledpayloads : error in initiating pdb session 03/31/13 14:32:38:089 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:095 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:100 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:105 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:111 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:119 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:125 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:130 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:135 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:141 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:146 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:151 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:157 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:161 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:166 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:172 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:179 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:185 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:191 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:195 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:200 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:208 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:211 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:216 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:223 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:228 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:38:232 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:39:826 | [info] | | | | | | | 10051 | update session created , key generated 826f3685-4245-4f8c-922a-768f3482828f 03/31/13 14:32:39:836 | [error] | | | | | | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 14:32:40:439 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 10491 | value of etag file "c198f1007278ebc7127d808389d79e08:1335651872" 03/31/13 14:32:41:668 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 10491 | value of etag file "6a0f37fd74b4ecb4cb203923e6514f6d:1335651872" 03/31/13 14:32:43:345 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 10491 | value of etag file "60a07ca81067d1adb719696b0cb773cb:1335586442" 03/31/13 14:37:38:793 | [info] | | | | | | | 16983 | deployment lock has been acquired. 03/31/13 14:37:42:072 | [error] | | | | | | | 10051 | getinstalledpayloads : error in initiating pdb session 03/31/13 14:37:42:947 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 10534 | launchde session = 826f3685-4245-4f8c-922a-768f3482828f 03/31/13 14:37:42:950 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 17593 | going init ipc channel 03/31/13 14:37:43:065 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 17593 | de has been launched. listening on ipc now... 03/31/13 14:37:43:065 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 17593 | ipc has been initialized 03/31/13 14:37:45:575 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 17593 | done packet received de exit code - 11 03/31/13 16:47:56:274 | [info] | | | | | | | 117019 | deployment lock has been acquired. 03/31/13 16:48:01:440 | [error] | | | | | | | 10051 | getinstalledpayloads : error in initiating pdb session 03/31/13 16:48:01:897 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 117019 | launchde session = 826f3685-4245-4f8c-922a-768f3482828f 03/31/13 16:48:01:899 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 117808 | going init ipc channel 03/31/13 16:48:02:005 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 117808 | de has been launched. listening on ipc now... 03/31/13 16:48:02:005 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 117808 | ipc has been initialized 03/31/13 16:48:04:513 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 117808 | done packet received de exit code - 11 03/31/13 16:49:04:035 | [info] | | | | | | | 10051 | trying unmount dmg mounted @ path - /volumes/adobe photoshop cs6 03/31/13 16:49:04:298 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 118405 | going close session 03/31/13 16:49:06:304 | [info] | 826f3685-4245-4f8c-922a-768f3482828f | | | | | | 118405 | waiting operations finished session 03/31/13 16:49:06:587 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:591 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:594 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:596 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:600 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:603 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:606 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:610 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:613 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:616 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:620 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:624 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:627 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:630 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:633 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:637 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:640 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:644 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:647 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:650 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:653 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:657 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:660 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:664 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:667 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:671 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:673 | [error] | | | | | dlmnative | | 10051 | getifprodinstalledinlang : error in initiating pdb session 03/31/13 16:49:06:686 | [info] | 5277f6ac-037b-4d0e-afa6-b64cd0afff1d | | | | | | 10051 | going close session 03/31/13 16:49:06:687 | [info] | 5277f6ac-037b-4d0e-afa6-b64cd0afff1d | | | | | | 10051 | waiting operations finished session 03/31/13 16:49:06:692 | [info] | a0fb5974-b110-4ed8-9fea-a1f8082e671f | | | | | | 10051 | going close session 03/31/13 16:49:06:697 | [info] | a0fb5974-b110-4ed8-9fea-a1f8082e671f | | | | | | 10051 | waiting operations finished session
~/library/logs/adobedownload/lbs.log
03/31/13 14:31:16:285 | [info] | | download | lbs | lbsapplicationfacade | | | 8541 | ****************starting lbs workflow******************* 03/31/13 14:31:16:378 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | initializing screen 03/31/13 14:31:16:402 | [info] | | download | lbs | productinfo | | | 8766 | product locale not specified in product information file 03/31/13 14:31:16:403 | [info] | | download | lbs | productinfo | | | 8766 | product name not specified in product information file 03/31/13 14:31:16:403 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | bootstraping passed 03/31/13 14:31:16:414 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | lbs lock acquired 03/31/13 14:31:16:425 | [info] | | download | lbs | systemcheck | | | 8766 | system os version - major = 10, minor = 8, bugfix = 3 03/31/13 14:31:16:425 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | system requirements check passed 03/31/13 14:31:16:938 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | deployment lock check passed 03/31/13 14:31:16:951 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | aam not present downloading initiatied 03/31/13 14:31:16:962 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | downloading adobe application manager 03/31/13 14:31:16:981 | [info] | | download | lbs | ets | | | 8766 | event guid generated is: '50f671e1-022f-4cf9-acfe-a4c4a67d19c9' 03/31/13 14:31:16:985 | [info] | | download | lbs | ets | | | 8831 | event guid '50f671e1-022f-4cf9-acfe-a4c4a67d19c9' being sent 03/31/13 14:31:46:404 | [info] | | download | lbs | ets | | | 8766 | event guid generated is: '86726bdb-964a-4714-8ddc-0e1a5befef6d' 03/31/13 14:31:46:411 | [info] | | download | lbs | ets | | | 8831 | event guid '86726bdb-964a-4714-8ddc-0e1a5befef6d' being sent 03/31/13 14:31:46:419 | [info] | | download | lbs | ets | | | 8766 | event guid generated is: '930b6c8a-1bf7-4eb8-ae20-cae1c92cf8ed' 03/31/13 14:31:46:419 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | post download deployment lock check passed 03/31/13 14:31:46:419 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | extracting , installing adobe application manager 03/31/13 14:31:47:537 | [info] | | download | lbs | ets | | | 8831 | event guid '930b6c8a-1bf7-4eb8-ae20-cae1c92cf8ed' being sent 03/31/13 14:32:09:039 | [info] | | download | lbs | ets | | | 8766 | event guid generated is: '6e792a2f-f528-41ae-aa55-0f988fffe723' 03/31/13 14:32:09:044 | [info] | | download | lbs | ets | | | 8831 | event guid '6e792a2f-f528-41ae-aa55-0f988fffe723' being sent 03/31/13 14:32:09:050 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | launching creative cloud client 03/31/13 14:32:09:050 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | checking whether lbs lauched in customized mode 03/31/13 14:32:09:050 | [info] | | download | lbs | lbsworkflowmanager | | | 8766 | lbs launched in customized mode productinfo.xml contains sapcode 03/31/13 14:32:14:096 | [info] | | download | lbs | lbsapplicationfacade | | | 8541 | ****************closing lbs workflow*******************
~/library/logs/adobedownload/dlm.log
03/31/13 14:31:16:983 | [info] | | | | | | | 8766 | gde version 7.0.0.92 (buildversion: 6.0; builddate: fri jan 18 2013 19:32:46 ) 03/31/13 14:32:10:235 | [info] | | | | | | | 10051 | gde version 7.0.0.97 (buildversion: 6.0; builddate: fri mar 01 2013 09:49:41 ) 03/31/13 14:32:29:748 | [info] | | | | | | | 10550 | gde version 7.0.0.97 (buildversion: 6.0; builddate: fri mar 01 2013 09:49:41 )
/library/logs/adobe/installers/~/library/logs/adobedownload/lbs.log.gz
https://dl.dropbox.com/u/11890236/adobe%20setup%20error.log.gz
what should do?
delete pdb.db , caps.db, reinstall aam, try again.
mylenium
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