Acrobat X Pro (Mac) crash
i've been running acrobat x pro mac year now, started crashing when open view file. program opens , i'm able view file 10 seconds, , program crashes , error report comes up. started before installed update version 10.1.6, persisted after update had been applied. error report reads follows:
process: adobeacrobat [200]
path: /applications/adobe acrobat x pro/adobe acrobat pro.app/contents/macos/adobeacrobat
identifier: com.adobe.acrobat.pro
version: 10.1.6 (10.1.6)
code type: x86 (native)
parent process: launchd [93]
date/time: 2013-04-16 15:54:35.642 -0500
os version: mac os x 10.6.8 (10k549)
report version: 6
interval since last report: 36322 sec
crashes since last report: 4
per-app interval since last report: 107 sec
per-app crashes since last report: 4
anonymous uuid: 1f6aba8d-834b-4ac6-b25d-133e20e9fc0c
exception type: exc_bad_access (sigbus)
exception codes: kern_protection_failure @ 0x0000000000000025
crashed thread: 0 dispatch queue: com.apple.main-thread
application specific information:
objc_msgsend() selector name: setdoublevalue:
thread 0 crashed: dispatch queue: com.apple.main-thread
0 libobjc.a.dylib 0x964f2f87 objc_msgsend + 23
1 com.adobe.acrobat.framework 0x0081e447 acrosecuritybailoutimpl + 4413123
2 com.apple.appkit 0x99d9265a -[nsscroller mousedown:] + 812
3 com.apple.appkit 0x99993a58 -[nswindow sendevent:] + 5549
4 com.apple.appkit 0x998ac60b -[nsapplication sendevent:] + 6431
5 com.apple.appkit 0x99840253 -[nsapplication run] + 917
6 com.adobe.acrobat.framework 0x0001108f runacrobat + 6882
7 com.adobe.acrobat.framework 0x0000f6e9 runacrobat + 316
8 com.adobe.acrobat.pro 0x00001e92 main + 94
9 com.adobe.acrobat.pro 0x00001e16 start + 54
acrobat program in cs crashes; rest of them still work fine.
please refer document to troubleshoot install logs : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html
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