Adobe Download Assistant, Photoshop Elements 11

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altho' i've tried many times on past few days, i've been unable download photoshop elements 11 using adobe download assistant.

i received email adobe inviting me download elements 11, key convert trial version full version, upgrade me.  think because wa never able download workable elements 10.  crashed, , brought computer down it.

i'd love download working version of elements 10, , have spent many hours trying, nothing ever results adobe download assistant.

now it's telling me (in tiny grey letters on black background) "the download product installation appears corrupted.  (error 108)  use 'reset product download button' try download again."  unfortunately, there no reset product download button use.  have clicked on down arrow produced selection of whether restart download or continue trying download started.  i've chosen restart download.  unfortunately, nothing has changed on window, , still telling me corrupted download.

i have no idea next step or go determine whether whole thing hoax or whether download elements 11.  if does, elements 11 work?

can out there help?

key please see solution 3 in troubleshoot adobe download assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_solutio n_3 information on how reset adobe download assistant.

 

if continue face difficulties may wish initiate direct download of software.  can find directions on how accomplish @ http://forums.adobe.com/thread/981369.



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