flash player auto update failure

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i flash player update message once week telling me update flash player. when try run update @ end message : "flash player / crash when leaving browser page | flash player   "   link leads me web page telling me how disable realplayer browser addon. thing uninstalled realplayer months ago. updated player, tried , found buggy , unusable , uninstalled same day. never installed browser addon , can assume realplayer did in background. realplayer not show in remove programs list, searched registry , find no entries, , did search  of hard drive , found empty "realplayer downloads" folder. followed procedure listed on website referred to, realplayer plugin not listed in ie plugins.  can't install updated player because installer "thinks" have plugin installed. how resolve this?

download , run offline installer http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header



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