Database restoration - Joomla! Forum - community, help and support

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hi folks,
hoping might shed light on this, i'm trying load new site replace old 1 using akeeba. i've done process hundred times no problems morning error message when trying restore database;

http request error
http status: 0 (error)
internal status: error
xhr readystate: 0
raw server response:

versions of joomla , akeeba installed
joomla! 3.6.5
akeeba backup core 5.3.1 (2017-03-16)

thanks in advance

have removed old files ?

also please http://forum.joomla.org/viewtopic.php?f=621&t=582860





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