me he equivocado en la fecha de nacimiento y no puedo entrar

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os pido ayuda, por favor me equivocado en la fecha de mi nacimiento y me pone que no soy apta, lógicamente puse 2013

19621962,

 

1962. esa creo que es la fecha que debías haber puesto y no quitarte de golpe tantos años.

 

bueno ya en serio, supongo que lo que no te permite es el acceso los servicios de la cloud, no? puedes dar algun detalle del proceso o servico al que te registrabas?

 

mira ver si puedes cambiar ese dato en tu adobe id, y si no es posible, tendrás que ponerte en contacto con adobe.

https://www.adobe.com/account/sign-in.adobedotcom.html?returnurl=https%3a%2f%2fwww.adobe.c om%2faccount%2faccount-information.html%23mypersonalprofile?sso=1

 

esta pagina te facilita el acceso información sobre toda una serie de procesos y relaciones con adobe

http://helpx.adobe.com/es/x-productkb/policy-pricing/account-password-sign-faq.html



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