Can't save code changes on template - Joomla! Forum - community, help and support

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i using third party component called sobipro. working great before joomla update , overall still have having 1 issue stopping me making changes.
when go component , access 1 of it's directories want change, able access template coding example edit.xsl. before make changes wanted, after make change , click save, save icon continues spin never completes save process. talked third party company , said issue joomla. have posted sent me below appreciated, because have lot of work on site , i'm stuck.

"i don't know why, seems server security rule, or of installed @ site security software problem, whenever in file appear following text:

name="" file=""


you not able save file, because server return 403 forbidden error.

i think should verify installed extensions if of them don't affect or contact server administrator , ask him it."






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