Troubleshoot error messages | Bootstrapper CS5, CS5.5

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i trying install adobe product , keep getting message adobe installer. due missing file had me download adobe support advisor , did. not telling me this.  have done there no inprogress key found. please.

 

 

a restart pending (windows)

 

if receive error "installer has detected machine restart pending. recommended quit installer, restart try again," following:

 

 

    • restart computer , try installation again.

       

    •  

      if installation fails, delete inprogress registry key:

       

disclaimer: this procedure involves editing windows registry. adobe doesn't provide support editing registry, contains critical system , application information. make sure registry before editing it. more information registry, see windows registry information advanced users on microsoft support site, or contact microsoft.

 

  1. launch windows registry editor.
    • (windows xp) choose start > run, type regedit in open text box , click ok.
    • (windows vista/ windows 7) choose start, type regedit in search box, , press enter.
  2. navigate hkey_local_machine\system\currentcontrolset\control\session manager.
  3. delete inprogress key.

this adobe reader forum; moving topic the  downloading, installing, setting up forum, has better chance of being addressed.



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