Error al instalar idioma y componentes - Joomla! Forum - community, help and support

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buenas tardes.

tengo un problema la hora de instalar un idioma o con algunos componentes. resulta que me da todo el rato el siguiente error :
jfolder::create: path not in open_basedir paths.
aborting language installation: failed create folder [/home/margamez/public_html/margamezgarcia/language/es-es]
package install: there error installing extension: site_es-es.zip

no sé porque me quiere crear la carpeta en /home/... porque en las variables tmp y log tengo indicado que debe ser en /home2/ como se muestra mas abajo. comprobado el archivo configuration.php y las variables log y tmp estan bien:
public $log_path = '/home2/margamez/public_html/margamezgarcia/administrator/logs';
public $tmp_path = '/home2/margamez/public_html/margamezgarcia/tmp';

también confirmado que los permisos sean de 755 en todas las carpetas, aun así no me deja instalar. alguien se le ocurre que puede ser??

muchas gracias.






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