No backend after upgrade J3.7.5 to 3.8.2 - Joomla! Forum - community, help and support

-

problem description :: forum post assistant (v1.3.7) : 11th december 2017 wrote:no backend after upgrade 3.7.5 3.8.2
log/error message :: forum post assistant (v1.3.7) : 11th december 2017 wrote:nil
actions taken resolve forum post assistant (v1.3.7) 11th december 2017 wrote:before upgrade ran 'check updates' , updated extensions found.
made backup. sister site similar extensions updated ok.
read many posts of various forums issue - not have sp builder
turned error reporting on max.
tried update 3 times 3.7.5 8.0, 8.2, each 1 resulted in white screen end. no errors shown in server error log.
tried changing php versions on server. when tried php 5.4 got error (probably expected):
"warning: session_start(): failed read session data: user (path: /opt/alt/php72/var/lib/php/session) in public_html/libraries/joomla/session/handler/native.php on line 260
error displaying error page: application instantiation error: failed start session"
changed php 7.2.
tried replacing modules/com_menu , administrator/modules/com_menu j3.8.2 version - no change
uploaded full j3.8.2 package root , unpacked - no change - backend still blank - front of site works ok.

would appreciate please.

forum post assistant (v1.3.7) : 11th december 2017 wrote:
basic environment :: wrote:joomla! instance :: joomla! 3.8.2-stable (amani) 7-november-2017
joomla! platform :: joomla platform 13.1.0-stable (curiosity) 24-apr-2013
joomla! configured :: yes | writable (644) | owner: --protected-- . (uid: 1/gid: 1) | group: --protected-- (gid: 1) | valid for: 3.8
configuration options :: offline: 0 | sef: 1 | sef suffix: 0 | sef rewrite: 0 | .htaccess/web.config: yes | gzip: 0 | cache: 2 | cachetime: 5 | cachehandler: file | cacheplatformprefix: 0 | ftp layer: 0 | proxy: 0 | livesite: | session lifetime: 90 | session handler: database | shared sessions: 0 | ssl: 2 | frontedit: 0 | error reporting: maximum | site debug: 1 | language debug: 0 | default access: 1 | unicode slugs: 0 | dbconnection type: mysqli | database credentials present: yes

host configuration :: os: linux | os version: 2.6.32-604.30.3.lve1.3.63.el6.x86_64 | technology: x86_64 | web server: litespeed | encoding: gzip, deflate, br | doc root: --protected-- | system tmp writable: yes | free disk space : 98.10 gib |

php configuration :: version: 7.1.12 | php api: litespeed | session path writable: yes | display errors: | error reporting: 32767 | log errors to: | last known error: | register globals: | magic quotes: | safe mode: | open base: | uploads: 1 | max. upload size: 32m | max. post size: 40m | max. input time: 60 | max. execution time: 30 | memory limit: 256m

mysql configuration :: version: 5.6.36-cll-lve (client:5.6.36) | host: --protected-- (--protected--) | collation: latin1_swedish_ci (character set: latin1) | database size: 55.33 mib | #of tables: 361
detailed environment :: wrote:php extensions :: core (7.1.12) | date (7.1.12) | libxml (7.1.12) | openssl (7.1.12) | pcre (7.1.12) | sqlite3 (7.1.12) | zlib (7.1.12) | bz2 (7.1.12) | calendar (7.1.12) | ctype (7.1.12) | curl (7.1.12) | hash (1.0) | filter (7.1.12) | ftp (7.1.12) | gettext (7.1.12) | gmp (7.1.12) | spl (7.1.12) | iconv (7.1.12) | pcntl (7.1.12) | readline (7.1.12) | reflection (7.1.12) | session (7.1.12) | standard (7.1.12) | shmop (7.1.12) | simplexml (7.1.12) | mbstring (7.1.12) | tokenizer (7.1.12) | xml (7.1.12) | litespeed () | bcmath (7.1.12) | dom (20031129) | fileinfo (1.0.5) | gd (7.1.12) | imagick (3.4.3rc4) | imap (7.1.12) | intl (1.1.0) | json (1.5.0) | exif (7.1.12) | mcrypt (7.1.12) | mysqli (7.1.12) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $id: b396954eeb2d1d9ed7902b8bae237b287f21ad9e $) | pdo (7.1.12) | pdo_mysql (7.1.12) | pdo_sqlite (7.1.12) | phar (2.0.2) | posix (7.1.12) | pspell (7.1.12) | soap (7.1.12) | sockets (7.1.12) | tidy (7.1.12) | xmlreader (7.1.12) | xmlrpc (7.1.12) | xmlwriter (7.1.12) | xsl (7.1.12) | zip (1.13.5) | zend engine (3.1.0) |
potential missing extensions :: mysql | suhosin |
disabled functions :: show_source | system | shell_exec | passthru | exec | popen | proc_open | allow_url_fopen |

switch user environment (experimental) :: php cgi: no | server su: no | php su: no | custom su (litespeed/cloud/grid): yes
potential ownership issues: no
folder permissions :: wrote:core folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

elevated permissions (first 10) ::
database information :: wrote:database statistics :: uptime: 315015 | threads: 5 | questions: 58833300 | slow queries: 95 | opens: 1081026 | flush tables: 21 | open tables: 5096 | queries per second avg: 186.763 |
[quote="extensions discovered ::"][size=85]components :: site :: os_authnet (3.1.4) 1 | os_eway (3.1.4) 1 | os_offline (1.0) 1 | os_paypal (3.1.4) 1 | os_worldpay (3.1.4) 1 | cb mambo author tab (1.2) 1 | yanc integration (1.2) 1 | cb mamblog tab (1.2) 1 | com_mailto (3.0.0) 1 | wf_anchor_title (2.6.23) 1 | wf_contextmenu_title (2.6.23) 1 | wf_searchreplace_title (2.6.23) 1 | wf_emotions_title (2.6.23) 1 | wf_clipboard_title (2.6.23) 1 | wf_imgmanager_title (2.6.23) 1 | wf_media_title (2.6.23) 1 | wf_xhtmlxtras_title (2.6.23) 1 | wf_styleselect_title (2.6.23) 1 | wf_fontselect_title (2.6.23) 1 | wf_cleanup_title (2.6.23) 1 | wf_table_title (2.6.23) 1 | wf_inlinepopups_title (2.6.23) 1 | wf_nonbreaking_title (2.6.23) 1 | wf_mediamanager_title (2.6.23) 1 | wf_hr_title (2.6.23) 1 | wf_iframe_title (2.6.23) 1 | wf_textcase_title (2.6.23) 1 | wf_link_title (2.6.23) 1 | wf_browser_title (2.6.23) 1 | wf_directionality_title (2.6.23) 1 | wf_caption_title (2.6.23) 1 | wf_filemanager_title (2.6.23) 1 | wf_preview_title (2.6.23) 1 | wf_fontcolor_title (2.6.23) 1 | wf_style_title (2.6.23) 1 | wf_visualblocks_title (2.6.23) 1 | [do not buy our kitchens!] (2.6.23) 1 | wf_print_title (2.6.23) 1 | wf_article_title (2.6.23) 1 | wf_spellchecker_title (2.6.23) 1 | wf_lists_title (2.6.23) 1 | wf_autosave_title (2.6.23) 1 | wf_charmap_title (2.6.23) 1 | wf_textpattern_title (2.6.23) 1 | wf_layer_title (2.6.23) 1 | wf_visualchars_title (2.6.23) 1 | wf_fontsizeselect_title (2.6.23) 1 | wf_templatemanager_title (2.6.23) 1 | wf_microdata_title (2.6.23) 1 | wf_source_title (2.6.23) 1 | wf_formatselect_title (2.6.23) 1 | wf_imgmanager_ext_title (2.6.23) 1 | wf_fullscreen_title (2.6.23) 1 | wf_links_joomlalinks_title (2.6.23) 1 | wf_aggregator_vine_title (2.6.23) 1 | [youtube] (2.6.23) 1 | wf_aggregator_vimeo_title (2.6.23) 1 | wf_aggregator_dailymotion_titl (2.6.23) 1 | wf_popups_jcemediabox_title (2.6.23) 1 | wf_popups_window_title (2.6.23) 1 | wf_popups_widgetkit_title (2.0.5) 1 | wf_link_search_title (2.6.23) 1 | wf_filesystem_joomla_title (2.6.23) 1 | com_wrapper (3.0.0) 1 | unknown (-) 1 | acymailing cb plugin (2.0.1) 1 | cb captcha (1.3) 1 |
components :: admin :: event booking (3.1.4) 1 | com_categories (3.0.0) 1 | widgetkit (1.5.10) 1 | com_contenthistory (3.2.0) 1 | comprofiler (1.9.1) 1 | comprofiler (1.9.1) 1 | com_installer (3.0.0) 1 | com_weblinks (3.6.0) 1 | com_search (3.0.0) 1 | com_banners (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_menus (3.0.0) 1 | com_fields (3.7.0) 1 | com_postinstall (3.2.0) 1 | com_messages (3.0.0) 1 | com_languages (3.0.0) 1 | com_attendance (0.0.2) 1 | com_spdownload (3.1.0) 1 | com_associations (3.7.0) 1 | com_joomlaupdate (3.6.2) 1 | com_login (3.0.0) 1 | acymailing (5.8.1) 1 | acymailing : handle click trac (5.8.1) 1 | acymailing jce integration (5.8.1) 1 | acymailing template class repl (5.8.1) 1 | acymailing : handle click trac (5.8.1) 1 | acymailing : trigger joomla co (3.7.0) 1 | acymailing tag : subscriber in (5.8.1) 1 | acymailing tag : joomla user (5.8.1) 1 | acymailing tag : content inser (3.7.0) 1 | acymailing: override joomla ma (5.8.1) 1 | acymailing : share on social n (1.0.0) 1 | acymailing manage text (1.0.0) 1 | acymailing editor (5.8.1) 1 | acymailing tag : website links (3.7.0) 1 | acymailing : (auto)subscribe d (5.8.1) 1 | acymailing tag : manage su (5.8.1) 1 | acymailing table of contents g (1.0.0) 1 | acymailing : statistics plugin (3.7.0) 1 | acymailing module (3.7.0) 1 | acymailing tag : date / time (5.8.1) 1 | com_yendifvideoshare (1.2.6) 1 | com_jce (2.6.23) 1 | com_admin (3.0.0) 1 | com_modules (3.0.0) 1 | com_tags (3.1.0) 1 | com_newsfeeds (3.0.0) 1 | com_advancedmodules (7.4.1) 1 | mailster (1.4.0) 1 | mailster (1.1.2) 1 | edocman (1.9.1) 1 | com_cpanel (3.0.0) 1 | com_redirect (3.0.0) 1 | com_plugins (3.0.0) 1 | com_ajax (3.2.0) 1 | akeeba (5.6.0) 1 | com_users (3.0.0) 1 | com_jevents (3.4.43) 1 | com_media (3.0.0) 1 | com_finder (3.0.0) 1 | com_cache (3.0.0) 1 | comprofiler (2.1.3) 1 | com_templates (3.0.0) 1 |

modules :: site :: widgetkit (1.0.0) 1 | mod_jev_switch_view_title (3.4.43) 1 | events booking - events cit (3.1.4) 1 | mod_jev_legend_title (3.4.43) 1 | mod_custom (3.0.0) 1 | mod_jev_latest_events_title (3.4.43) 1 | events booking - events sta (3.1.4) 1 | edocman categories (1.7.1) 1 | edocman filter categories (1.0.0) 1 | mod_finder (3.0.0) 1 | events booking - upcoming (3.1.4) 1 | mod_stats (3.0.0) 1 | ajaxcontact (3.7) 1 | mod_users_latest (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_archive (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_weblinks (3.6.0) 1 | mod_articles_categories (3.0.0) 1 | events booking - cart module (3.1.4) 1 | mod_tags_similar (3.1.0) 1 | mod_banners (3.0.0) 1 | mod_login (3.0.0) 1 | events booking - event categor (3.1.4) 1 | yendif video share - categorie (1.2.6) 1 | mod_jev_custom_module_title (3.4.43) 1 | mailster subscriber (1.4.0) 1 | mailster subscriber (1.1.2) 1 | edocman search (1.7.5) 1 | mod_articles_popular (3.0.0) 1 | community builder workflows mo (2.1.3) 1 | mod_articles_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | yendif video share - player (1.2.6) 1 | mod_jev_calendar_title (3.4.43) 1 | events booking - search events (1.6.8) 1 | edocman title slider (1) 1 | mod_menu (3.0.0) 1 | community builder online modul (2.1.3) 1 | yendif video share - playlist (1.2.6) 1 | mod_breadcrumbs (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_syndicate (3.0.0) 1 | yendif video share - search (1.2.6) 1 | mod_feed (3.0.0) 1 | events booking - google map (3.1.4) 1 | events booking - events loc (3.1.4) 1 | mod_related_items (3.0.0) 1 | events booking - mini calendar (3.1.4) 1 | mod_articles_news (3.0.0) 1 | events booking - view (3.1.4) 1 | mod_search (3.0.0) 1 | mod_menu (3.0.0) 1 | yendif video share - videos (1.2.6) 1 | edocman documents (1.7.2) 1 | acymailing module (3.7.0) 1 | widgetkit twitter (1.0.0) 1 | community builder login module (2.1.3) 1 | mod_random_image (3.0.0) 1 | mod_jev_filter_module_title (3.4.43) 1 | mod_footer (3.0.0) 1 |
modules :: admin :: mod_status (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_custom (3.0.0) 1 | community builder admin module (2.1.3) 1 | mod_title (3.0.0) 1 | mod_version (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_login (3.0.0) 1 | mod_sampledata (3.8.0) 0 | mod_toolbar (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_menu (3.0.0) 1 |

(plugins info removed exceeded max characters)

i system plugin causing mess. try disabling non-core system plugins 1 one (from phpmyadmin) until find 1 causing this.





Comments

Post a Comment

Popular posts from this blog

Falang and too many redirects - Joomla! Forum - community, help and support

-
hello i don't know if i'm posting in right place , i'm apologise have searched solution long time , couldn't find . my problem starts when have install component falang (translation component ). after time decided uninstall , problem starts. go extension tab meny in left column press manage button, list on right found falang component , delete it, when did website not accessible did stupidest thing install falang package file 1 more time , here problem, when trying open website message showing: "website redirected many times. try clearing cookies. err_too_many_redirects" i have cleared cookies didn't help. have used tool "header checker tool" , result "301 moved permanently " please because don't know do. thank you setka Board index Joomla! 3.x - Ask Support Questions Here Extensions for Joomla! 3.x
Read more

Infinite loop detected in JErrorInfinite loop detected in JError - Joomla! Forum - community, help and support

-
after migrating site new server see error below infinite loop detected in jerrorinfinite loop detected in jerror please can me it means there mis-configuration configuration.php file. can refer post - viewtopic.php?t=830509 https://docs.joomla.org/infinite_loop_d ... joomla_1.7 Board index Joomla! 3.x - Ask Support Questions Here General Questions/New to Joomla! 3.x
Read more

logged out from joomla! - Joomla! Forum - community, help and support

-
Image
good morning you! since joomla! version still running on 3.7.5, trying update current version 23.8.1. tried, got white page due incompatibility 1 of extension (page builder pro). decided first upgrade extension, , trying again. tried update, received error message of dublicated tables. went phpmyadmin , deleted these tables manually. same error appeared again, when tried update part. extension. in order rid of extension, tried remove extension via extension manager. hit "remove" button, got logged out. while trying log admin, got message: you not have access administrator section of site. . yes, changed _user table in phpmyadmin, , checked configuration.php, i'm still not able lock admin. however, checked , browsed internet solution, couldn't find hint, excepted, had similar issue , asked post output of "forum assistant". have no idea if narrow problem, @ least gotta try! of appreciated! thank in advance! part i: forum post assistant (v1.3.5) : 2nd november ...
Read more